Frequently Asked Questions

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Adult Volleyball

Need help? Below are many of the common questions that we hear. If you need additional assistance, please visit out About Us page, to contact us directly!

How do I change my email on TeamSnap?

Change Your email address for Club communications:

From the TeamSnap.com home page Select My Teams and Leagues.
Click the Team Name in the “My Teams” section.
Click the Roster button in the heading and select your profile.
Click the Edit Button and change your email used for Team Communications.
Click the Save Button.

How do I change my payment method in TeamSnap (team payments)?

Please visit the following site in TeamSnap's support system:

https://helpme.teamsnap.com/article/674-update-credit-card-information-for-registration-or-invoice-payments

How do I enable/disable receiving emails?

Please visit this page at helpme.teamsnap.com.

I am in XX grade. For which age group should I tryout?

Downstate does our tryouts based on grade level. All grades refer to the current (or upcoming, if summer time) school year:

12s - 6th grade and younger
13s - 7th graders
14s - 8th graders
15s - 9th graders
16s - 10th graders
17s - 11th graders
18s - 12th graders

Will practices be cancelled due to weather conditions?

We will always post cancellation information on the very front page of downstatevolleyball.com, by 3pm, on the day of practices. We will also send a message to the teams through TeamSnap.

PLEASE, do not call and ask if practices will be cancelled!

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(914) 930-1484 • info@downstatevolleyball.com

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